Service for cinemas

Smooth operation of your cinema

Víte, jak zajistit pro vaše kino levnější servisní služby a bezproblémový provoz i po záruční době? Vyberte si z naší nabídky servisních smluv. Servisní smlouva vám zaručuje okamžité řešení závady na zařízení bez omezení provozu, možnost zapůjčení náhradního zařízení, telefonní asistenci HOTLINE 7 dní v týdnu, pravidelnou údržbu a seřízení technologie za zvýhodněné ceny a akční nabídku servisních služeb.

Our service programs

NEXT STEP

1.DCI Bronze

telephone assistance HOTLINE
remote management - immediate problem solving without the need for a paid technician
discounted price for prophylaxis (regular maintenance and adjustment of technology)rental of spare equipment with a 5% discount (subject to availability of equipment)5% discount on labour and materials for service intervention at the customer's site

2.DCI Silver+

HOTLINE telephone assistance

Remote management - immediate problem resolution without the need for a paid technician

one free prophylaxis, the following at a discounted price

rental of replacement equipment at a 10% discount (subject to availability of equipment)

10% discount on labour and materials for service intervention at the customer's premises

3.DCI Gold

HOTLINE telephone assistance

remote management - immediate problem resolution without the need for a paid technician

regular technology updates and preventive remote technology checks based on manufacturers' recommendations

one free prophylaxis, subsequent prophylaxis at a discounted price

Guarantee of fixing the fault on the device within 3 days; if this deadline is not met, the possibility of renting a replacement device free of charge

10% discount on the rental of replacement equipment

10% discount on labour and materials for customer service intervention

Useful links

Test video: CINEMANEXT TEST DCP PACKAGE | CinemaNext