If for some reason the equipment we supply is not working properly, we will try to help you as quickly as possible. We are here for you 7 days a week.
Do you know how to ensure cheaper service and trouble-free operation for your cinema even after the warranty period? Choose from our range of service contracts. A service contract guarantees you an immediate solution to equipment malfunctions with no restrictions on operation, the possibility of renting replacement equipment, HOTLINE telephone assistance 7 days a week, regular maintenance and adjustment of technology at discounted prices and a special offer of service.
If for some reason the equipment we supply is not working properly, we can help. Please take a moment of your time to report the service incident and describe the problem.
Install the TeamViewer app to share your screen during the repair. Already have the program installed? Just send us your ID number.
HOTLINE telephone assistance
Remote management - immediate problem resolution without the need for a paid technician
one free prophylaxis, the following at a discounted price
rental of replacement equipment at a 10% discount (subject to availability of equipment)
10% discount on labour and materials for service intervention at the customer's premises
HOTLINE telephone assistance
remote management - immediate problem resolution without the need for a paid technician
regular technology updates and preventive remote technology checks based on manufacturers' recommendations
one free prophylaxis, subsequent prophylaxis at a discounted price
Guarantee of fixing the fault on the device within 3 days; if this deadline is not met, the possibility of renting a replacement device free of charge
10% discount on the rental of replacement equipment
10% discount on labour and materials for customer service intervention